Coins are the currency members use at Jolt to purchase classes. Each member is given a set amount of coins, based on their membership plan. If you have unused coins, they’ll automatically be transferred to next month’s coin balance.

There are three ways to earn coins:

1. Monthly deposit — each month you’ll automatically earn coins based on your membership plan.
2. Quarterly bonus — members that have less than three strikes (read more about strikes further down) throughout the quarter, will automatically receive a bonus of 40 coins. Great work! 
3. Purchase through the app — you can also purchase more coins through the app as you wish.

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1. Being late to class (five minutes +)
2. Not showing up to a class without cancelling sufficient time ahead (more on that below)
   

Three strikes + will mean your bonus entitlement is revoked.

1. 21st century skills (think leadership, entrepreneurship and time management in the digital age)
2. Business methods (think B2B sales and negotiation skills)
3. Digital practices and tools (think CRM systems, data visualisation tools, design tools for non-designers and more)
4. Case studies and practical methods (for example, 10 steps to building your own community)

Classes are delivered in a few formats, and each format is priced differently (more on that below).

There are three types of classes:

1. Single Jolt — 90 minutes long, includes a conversation and a discussion, led by an expert instructor (Price: 15 coins).
2. Workshop — 180 minutes long, designed to practice a specific skill in a practical way (Price: 35 coins).
3. Mini Course — four 90-minute sessions, designed for a deep dive with the same expert instructor and the same group (Price: 75 coins).

One of our recommended course of actions are Programmes — a collection of Jolts, Workshops and Mini Courses focused on specific topics, helping you to develop and practice your skill set.

Joining a program doesn’t require any additional payment, It is designed to help you find the most relevant content for you.

No, but we recommend that you do. Joining a program will supply you with guidance in finding the content you will find most relevant, allow you to plan your schedule better, track upcoming Jolts, and above all — Receive a Jolt Diploma testefing to the journey you have gone through, and the experience you have acquired.

There are some Jolt classes that are free (without costing any coins) and are available in your membership through the app, like any other class.

Jolts & Workshops — in order to get your coins back, you need to cancel your seat at least 48 hours in advance. No-show or cancellation close to the Jolt’s due date will not be refunded.
Mini Courses — in order to get your coins back, you need to cancel your seat at least 72 hours before the first session. No-show or cancellation close to the Jolt’s due date will not be refunded.

You can cancel your membership in 3 business days notice period.
Annual memberships will be charged with cancellation fees for the sum of the relative difference per month (£15) multiplied by the number of months in which the annual subscription was active.
For example, an annual subscription that was active for 4 months will pay a cancellation fee of £60 at the end of the subscription.

The date of the charge is identical to the date of deposit of the coins in your account. You can see the information in the app.

The subscription can be frozen for one continuous month. You can not freeze more than 3 times a year.